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Carol Beer is a character in Little Britain. Carol is depicted as a receptionist or clerk in various companies throughout the show; she is a bank officer in Season 2, but transfers in Season 3 to the travel agency Sun-Searchers. Although working for a companies which require a fair amount of customer assistance, she is very unhelpful. When asked a question by a customer, she will type it into the computer (even if it's something she can answer herself) and then reply "Computer says no", followed by a strong cough in the customer's face.